Full Handover
We launch the website, provide the agreed files or platform access, and explain how to manage it. There is no required ongoing Flare management plan. You can request further work separately.
Websites & software
Select a service to see what it does and what each tier includes.
Which suits me? Explore servicesWebsite services
Showcase Introduce your business, explain your services or display your work. Visitors read about you and get in touch. Explore tiers
Examples: a local business, a portfolio, a new brand.
Core1 page with up to 5 sections
One page for the offer, proof and contact.
- 1 page with up to 5 sections
- 1 pre-launch revision round
- Search visibility and visitor analytics basics
- Basic contact form
- Subtle motion and interactions
- Mobile testing and launch setup
SignatureUp to 4 pages
A multi-page business website for services, proof and enquiries.
- Up to 4 pages
- Up to 8 sections per page
- 2 pre-launch revision rounds
- More detailed search and visitor analytics
- Smart enquiry form
- Refined interactions
- Up to 2 integrations
- Detailed mobile testing and launch setup
UltraUp to 8 pages
A larger custom website with deeper content and motion.
- Up to 8 pages
- 10+ sections where needed
- 4 pre-launch revision rounds
- Full search and visitor analytics setup
- Advanced enquiry flow
- Advanced motion and scroll storytelling
- Up to 5 integrations
- Deep mobile testing and launch setup
Lead Generator Help visitors request a quote, book a service or make an enquiry. Suitable when the website needs to bring in work. Explore tiers
Examples: trades, consultants, appointment-based services.
CoreUp to 3 pages
A service website with a clear offer and enquiry path.
- Up to 3 pages
- 5–7 sections per page
- 1 pre-launch revision round
- Search visibility and visitor analytics basics
- Basic enquiry form and contact and enquiry buttons
- Main services and trust sections
- 1 basic integration
- Mobile testing and launch setup
Signature5–7 pages
A multi-page service website with dedicated service pages and a stronger enquiry flow.
- 5–7 pages
- 7–10 sections per page
- 2 pre-launch revision rounds
- More detailed search and visitor analytics
- Smart enquiry or quote form
- Enhanced contact and enquiry buttons
- 2–4 individual service pages
- Testimonials, gallery, results and FAQs
- 2–3 integrations
- Detailed mobile testing and launch setup
Ultra8–12 pages
For businesses that depend on website enquiries.
- 8–12 pages
- 10+ sections per page
- 3–4 pre-launch revision rounds
- Full search and visitor analytics setup
- Advanced lead or quote flow
- 5+ service or location pages
- Case studies, results, FAQs and proof sections
- Advanced motion and scroll storytelling
- 4–6 integrations
- Deep mobile testing and launch setup
Commerce Display and sell products. This can be an online store, a searchable catalogue or a website where customers contact you to order. Explore tiers
Examples: retail, product launches, wholesale catalogues.
Core4–5 main pages or templates
A smaller storefront, catalogue or contact-to-order launch.
- 4–5 main pages or templates
- 5–7 sections per page
- 1–2 pre-launch revision rounds
- 1 product template
- Up to 10 products uploaded
- Up to 3 collections
- Up to 3 policy pages
- Basic enquiry or checkout setup
- Shipping and payment setup guidance
- Basic product filters or search
- 1–2 basic integrations
- Search visibility, analytics, mobile testing and launch setup
Signature6–8 main pages or templates
A complete store for a larger product range.
- 6–8 main pages or templates
- 7–10 sections per page
- 2–3 pre-launch revision rounds
- 1–2 product templates
- Up to 30 products uploaded
- Up to 6 collections
- Up to 4 policy pages
- Smart enquiry, checkout or contact-to-order flow
- Shipping and payment setup support
- Product filters and search
- Promotion and inventory setup guidance
- 1–2 discount or promotion setups
- 2–4 integrations
- Detailed mobile testing and launch setup
Ultra8–12+ main pages or templates
A larger store with more products, rules and integrations.
- 8–12+ main pages or templates
- 10+ sections per page
- 3–4 pre-launch revision rounds
- 2–4 product templates
- 50–100 products uploaded
- 10+ collections
- 5+ policy pages
- Advanced product, quote, enquiry or checkout flow
- Advanced shipping, payment, search and filtering
- Inventory setup guidance
- Multiple or campaign-ready promotions
- Advanced motion and analytics
- 4–6+ integrations
- Deep mobile testing and launch setup
Core, Signature and Ultra describe the size and scope of the build. Every tier includes mobile testing and launch setup.
Software services
Workflow Tool A calculator, tracker, report or automation for one task. It can replace a spreadsheet or reduce repeated manual work. Explore this service
Calculators, trackers, automations, reporting tools and focused internal workflows.
- Enter or import information
- Calculate, track or automate
- Get the result
What the build covers
- A defined primary workflow
- Interface and data model for the agreed workflow
- Testing and deployment
- Documented handover or support pathway
Operations System An internal system where staff manage jobs, stock, bookings or records. Different roles can have different access. Explore this service
Multi-user tools with logins, roles, dashboards, exports and connected workflows.
- Staff sign in
- Manage shared work and records
- Review progress
What the build covers
- Authentication and user roles
- Structured business data
- Dashboards and operational workflows
- Imports, exports or integrations as scoped
- Testing, deployment and launch support
Business Platform A client portal or application that customers use directly, with accounts, connected tasks and an area for your team to manage the service. Explore this service
Client portals, multi-tenant products and platforms with substantial integrations.
- Customer signs in
- Uses the service
- Your team manages it
What the build covers
- Product and technical discovery
- Multiple roles and connected workflows
- Production architecture and integrations
- Security, backup and recovery planning
- Milestone delivery and client acceptance
After the website is built
You can take over the agreed website files and accounts, or have us manage the site. The delivery arrangement is confirmed in your proposal.
Website management
Managed CoreFor simple Showcase sites and technical support. 6-month minimum.What's included
- Hosting and deployment management; supplier fees paid separately by you
- Secure connection, uptime and monthly health checks
- Form testing and update changelog
- Support requests
- Up to 1 hour of small edits each month
Managed ProFor lead-generation sites needing regular updates. 6-month minimum.What's included
- Everything in Managed Core
- Up to 3 hours total each month for small edits or improvements
- Priority support
- Monthly analytics and search check
- Button, form, link and display checks
- Monthly mini-report
Managed CompleteFor commerce and revenue-critical websites. 6-month minimum.What's included
- Everything in Managed Pro
- Up to 5 hours total each month for updates and improvements
- Store, theme and app checks where relevant
- Product, page and banner updates
- Checkout or enquiry-flow testing
- Performance, mobile and browser checks
Web PartnerFor ongoing website improvements beyond maintenance. 3-month minimum.What's included
- Everything in Managed Complete
- Up to 10 hours of total monthly service capacity
- Website-priority check-ins and improvement roadmap
- Landing pages and new sections
- New pages, sections and conversion-path improvements
- Analytics review
- Unused hours do not roll over
Plan allowances are totals, not additional hours on top of the previous plan. Web Partner's 10 hours include planning, care, testing, reporting and support; unused time does not roll over. Major new features need a separate scope. Your domain, hosting, platform and business email accounts are normally owned and paid for by you.
Software support plans
Software Care
Stable production software that needs dependable technical care.
- Monitoring and backup checks
- Dependency and security maintenance
- Up to 2 hours of small work each month
3-month minimum.
Software Operations
Production software needing regular improvements and operational review.
- Everything in Software Care
- Up to 6 hours of changes each month
- Monthly operational review
- Higher-priority support
3-month minimum.
Software Product Partner
Products with an active roadmap and ongoing design and development needs.
- Active product roadmap
- Regular strategy check-in
- Up to 14 hours of reserved capacity each month
- Design and development support
3-month minimum.
How a project works
We agree the scope, responsibilities and review points before development starts. You can follow the build and send feedback through your client portal.
Meeting
We usually meet face to face to understand your business, what you offer and how you currently interact with and sell to customers. We discuss what works, what needs to change and what you want your website or software to achieve.
Questions and assets
We follow up by email with questions about functionality, style and priorities. Share your longer-term ambitions as well as your immediate requirements. We ask for logos, photos, written content, product or service information and any other assets that will help with the build.
Scope and agreement
We recommend the right scope and delivery option, then set out the pages or workflows, responsibilities, review rounds, timing and cost. We agree what belongs in the first release and what can come later. Development begins once the agreement and commencement payment are in place.
Design and development
We work through the structure and visual direction, reviewing key desktop and mobile designs with you before extending the build. You get access to your client portal, where project updates, conversations and shared files stay together.
Review and testing
You try the website and send consolidated feedback during the included review rounds. We refine the agreed work and test the important journeys, forms, mobile layouts and integrations. If a new idea changes the scope, we discuss its cost and timing before starting it.
Launch and support
Once you have given written approval, we launch and check the live website. We then complete your handover or continue with your chosen management plan. You know which accounts you own, what happens next and how to ask for help.
Your client portal
Project updates, messages and shared files stay together. Use it to follow progress, ask questions and send feedback. Connected reporting also shows how people are using your website.
Project questions
Do I need a finished brief before we meet?
No. Bring what you know about your business, what is not working and what you would like to achieve. The initial conversation and follow-up questions help us turn that into a useful brief.
What should I send you?
Your logo and brand files, photos, product or service information, existing copy and examples of styles you like or dislike are a useful start. We will give you a specific checklist. Tell us what is missing so we can plan for it.
How long does a project take?
We agree a schedule once the scope is clear. The number of pages, integrations, content readiness and time needed for your feedback all affect it. We set out the milestones in your proposal rather than promise the same turnaround for every project.
What happens if I want to add something?
Included revision rounds refine the agreed work. New pages, features or a change of direction may need a separate quote. We explain any effect on cost and timing and get your approval before doing the extra work.
Who owns the accounts, and what costs extra?
Your domain, hosting or website platform and business email accounts are normally owned and paid for directly by you. Management covers our service; third-party subscriptions and usage fees are separate. Major redesigns, migrations, custom apps and substantial new integrations need their own scope.
What if something is wrong after launch?
New website builds normally include 30 days of defect correction for the agreed work. New features, content changes and ongoing improvements are separate. Your proposal confirms the exact coverage and the support route for your project.
The proposal and accepted agreement confirm the scope, timing and support arrangements for your project.
Start your project
with us today
A website, a better workflow or something entirely new.
Let's Innovate, together.